Question 1

What is Serelora?

Accepted Answer

The AI medical assistant from intake to payment.

Question 2

What is the Claims Graph?

Accepted Answer

The Claims Graph is a graph representation of each patient's health information where entities become nodes (diagnoses, medications, providers, claims, benefits) and relationships become edges (temporal sequences, causal links, coverage rules). It replaces document-centric approaches with structured intelligence so nothing meaningful is lost.

Question 3

How does Serelora help with insurance navigation?

Accepted Answer

Serelora tracks clinical risk alongside financial and access barriers because they determine outcomes together. Prior auth status shapes the treatment plan; cost exposure shapes adherence. Our Insurance Navigator helps patients and providers understand benefits, coverage, and authorization.

Question 4

Can I keep my current system?

Accepted Answer

Start with tomorrow’s patients and keep your current system. Serelora works alongside your existing workflow; no migration is required.

Question 5

How does Serelora ensure explainability?

Accepted Answer

Data with receipts. Every recommendation comes with citations tracing back to source evidence—patient records, clinical guidelines, insurance rules. When confidence is low, we show both sources with provenance and let the clinician decide.

v1.9.1 · September 22, 2026

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